Mobile Application FAQ’s
Read below to learn more about our Mobile Apps and our Mobile Web App for smartphones and smart devices. If you still have questions, please Contact Us. Note: you must first set-up your account through the Account Portal before you will be able to access it through the mobile app.
View your bill, sign up for alerts and reminders, view your payment history, pay your bill, and more with our Mobile Apps and Mobile Web App.
Download the app for Android devices from Google Play and Apple devices from the App Store.
Frequently Asked Questions about the HEMC Mobile App
The native Apps also allow you to register your accounts to receive push notifications for account milestones, such as an approaching or a missed due date. Push notifications are not available through the Mobile Web App.
Our Mobile Web App version supports the following browser:
Google Chrome on Android OS 2.2 and above
Safari on iOS 4.2 and above
Internet Explorer on Windows Phone 7
Once you’ve installed a Mobile App on your phone, you’ll also have the ability to receive push notifications and view a map of our offices and payment locations.
If you only have one account, the details for that account will show up as soon as you log in.
If you have our App installed on multiple devices, don’t forget to enable push notifications for your accounts on each device, as the push notification settings for each account are device-specific.