Manager’s Message – January 2021
When we say that we live in a “connected” world, most of us think about technology like our smart phones and other devices and gadgets. But when you’re a member of an electric co-op (that’s you!), there’s so much more to being part of our connected co-op community.
As a member of Halifax EMC, you help to power good in our local community through initiatives like Operation Round Up and other initiatives that help the most vulnerable in our community.
We depend on you because you power our success, and when Halifax EMC does well, the community thrives because we’re all connected.
We greatly value our connection to you, the members we serve. And we’d like to help you maximize the value you can get from Halifax EMC through a variety of programs, products and services that we offer our members. For example, we can help you save money on your energy bill through free energy audits and rebates on heat pumps and electric water heaters. When you download our HEMC Mobile app, you can monitor and manage your home energy use, pay your bill online and access a menu of additional options for potential savings and more.
When you follow Halifax EMC on social media, you can stay up to date on power restoration efforts, tree trimming planning, co-op director elections, giveaways and more. You’ll also see photos of our line crews in action and our employees helping with community service projects –– and who doesn’t enjoy seeing good things happening in our community!
By connecting with us, you can get real-time updates from your co-op. That’s why we want to make sure we have your most current contact information on hand. If we can’t connect with you on these platforms or in person, you could miss out on potential savings or important information.
Halifax EMC relies on data for nearly every aspect of our operations, and up-to-date contact information from our members helps ensure that we can provide the highest level of service that
you expect and deserve.
Updated contact information can even speed up the power restoration process during an outage. That’s because when you call to report an outage, our automated system recognizes
your phone number and matches it with your account location. Accurate information helps our outage-management system predict the location and the possible cause of an outage, making it easier for Halifax EMC crews to correct the problem.
We hope you will connect with us whenever and wherever you can––whether that means attending our annual meeting, providing feedback on a recent visit or call with our employees, or simply downloading our app. Halifax EMC exists to serve our members, and when we’re better connected to you and our local community, we’re better prepared to answer the call.
To update your contact information or to learn more about co-op products and services that can help you save, log into your account, call 252-445-5111 or stop by the Enfield or Macon office.
We look forward to connecting with you!